Return Policy

Updated February 10, 2022

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Our products may be returned for a store credit within 30 days of original purchase, provided the product is unopened and in "like-new" condition.   Any shipping on returns will be paid by the buyer unless a mistake by Primitive Sewing Boutique has occurred (we shipped the wrong product, we shipped you too many or not enough etc.)

Items that are not eligible for return are:

• Cut fabric

• Patterns

• Books

If a product in your order is incorrect, damaged or missing, please contact customer service within 30 days of receipt of the order so that we can work with you to make it right. Unfortunately, we will not be able to replace, reship or refund if we’re not notified within those first 30 days.

Refunds will be issued once returns are received and processed by us. Refunds will not be given for shipping charges.

All returns must be in new condition and include all original packaging. Returns that have odors will not be refunded. If an item has been used, it is not eligible to be returned.

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Returns of products with Manufacturer Warranties

If you’ve purchased a product that came with a Manufacturer warranty, please follow the instructions included with your product warranty for details on how to proceed for repair or replacement. Unfortunately, we are unable to accept returns of damaged or malfunctioning warrantied products.